FREQUENTLY ASKED QUESTIONS
HOW MUCH DOES DELIVERY COST?
For today only, shipping is on us — enjoy free standard delivery across Australia.
After today, free shipping applies to orders over $100 AUD.
Orders below this amount will be charged standard shipping fees at checkout.
CAN I RETURN OR EXCHANGE AN ITEM?
Yes. You can return or exchange unused items with original tags within 30 days of receiving your order.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped, you will receive a confirmation email with a tracking link.
You can also track your order at any time using your order number or email on our “Track Your Order” page.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay.
All transactions are fully secure and encrypted for your protection.
WILL I RECEIVE AN ORDER CONFIRMATION?
Yes — you will receive a confirmation email right after placing your order, followed by a shipping confirmation with your tracking details once your order is on its way.














Customer Support
We provide customer support Monday to Friday: 9:00 AM – 6:00 PM.
Saturdays and Sundays: 9:00 AM – 12:00 PM